Shipping Policy

Thank-you in advance for supporting this work, I really appreciate it. 

It's worth noting that order processing times are separate from the shipping times they see at checkout. We work with friends all over the world to help ensure we can minimize our impact on the planet. 

This means that some order processing can take a moment longer than others (of course NFTs are delivered immediately). 

All orders are processed within 5 to 30 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

Domestic Shipping Rates and Estimates

Shipping charges for your order will be calculated and displayed at checkout. 

Local delivery

 

If you're based in San Francisco, let us know and we might be able to delivery or arrange pick-up if you'd prefer. Email us and we'll be in touch asap. 

 

International Shipping

Shipping charges for your order will be calculated and displayed at checkout. 

 

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Bland Land is not responsible for these charges if they are applied and are your responsibility as the customer.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 30 days of receiving your shipping confirmation email, please contact us at bland@bland.land with your name and order number, and we will look into it for you.

Refunds, returns, and exchanges

We accept returns up to 30 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return. 

In the event that your order arrives damaged in any way, please email us as soon as possible at bland@bland.land with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at bland@bland.land